You may of course open the package and try the product before you decide. The product should be returned unused, undamaged and in the original packaging along with the supplied accessories. Please note that the prices shown on our website include Czech/EU VAT.Īs a customer of LUME you have a 14 day right of return. You will receive a notification when your order has left our warehouse. Glasses usually leave our warehouse within 24 hours after we received your order but because are glasses are handcrafted we cannot guarantee we have the piece you ordered on stock. We are not responsible for late delivery if courier service have some delivery issues. We currently ship to the countries in EU: Delivery time is approximately 4-5 business days but it depends on custom service in your country. And your bank is responsible for safe payment. These details are encrypted and handled exclusively by your bank. LUME cannot view or access your bank account. Shipping cost outside of Czech Republic depend on the country which from we received order. All prices shown on include Czech Republic VAT. Every eyewear purchase also includes a hard case and microfiber cleaning cloth. The price of sunglasses includes the frame and lenses with 100% UV protection, not polarized. We strive to offer the best glasses on the market by fair price. We design and manufacture eyewear and sell directly,by distributors or our partner shops to our customers. Please be prepared to show identification paper when shopping at any of our partners stores. LUME also reserves the right to refuse sales to people if we suspect the person is using a card belonging to someone else. This means that even if your child has gone shopping without your knowledge, the purchase was legally approved by you when you gave your card details. As a parent, be aware that by giving your child your bank or card information, you have made the purchase possible. If you have not yet reached legal age, all you need is your parent’s permission and you’re good to go. However this does not mean that minor legal persons are not allowed to shop on our website. To enter an agreement or a contract you must be of legal age. When shopping online, you enter an agreement. The valid version of the terms and conditions that will apply to your order will be those on at the time you place your order.
We reserve the right to amend these terms without prior notice. With these terms and conditions we strive to reflect on current legislation within consumer and business law. Please make sure you have read and understood the terms before placing your order, since these terms are legally binding. If you have any questions regarding the terms and conditions please do not hesitate to contact us at placing an order, you agree to these written terms. People visiting our site and/or use our services will hereinafter be referred to as “you” or “the consumer”. This site is owned and operated by Lume Company s.r.o. Hereinafter referred to as “LUME”, “us” or ”we”.
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